Privacy Policy
HORIBA India Private Limited ("HORIBA," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Order Management System (the "System"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the System.
Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details when you create an account, place an order, or interact with the System.
- Usage Data: We may collect information about your interactions with the System, including IP addresses, browser type, access times, pages viewed, and other analytics data.
- Cookies: We may use cookies and similar tracking technologies to enhance your experience on the System, remember your preferences, and track usage patterns. You can set your browser to refuse cookies, but this may affect your ability to use certain features of the System.
How We Use Your Information
- To Process Orders: We use your personal information to process and fulfill your orders, including payment processing, shipping, and customer support.
- To Improve the System: We may use usage data and cookies to improve the functionality and performance of the System, analyze trends, and enhance the user experience.
- To Communicate with You: We may use your contact information to send you order confirmations, updates, promotional materials, and other communications related to your account and our services.
- To Comply with Legal Obligations: We may use your information as required to comply with applicable laws, regulations, and legal processes.
How We Share Your Information
- Service Providers: We may share your information with third-party service providers who assist us in operating the System, processing payments, delivering products, and performing other business functions. These service providers are contractually obligated to protect your information.
- Legal Compliance: We may disclose your information if required by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. You will be notified via email or a prominent notice on the System if such a transfer occurs.
Your Rights and Choices
- Access and Correction: You have the right to access, correct, or update your personal information at any time through your account settings.
- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly. Please note that you may still receive non-promotional communications related to your orders or account.
- Data Retention: We will retain your information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
Children’s Privacy
The System is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
HORIBA India Private Limited
246, Okhla Industrial Estate Phase III,
New Delhi 110020
Phone: 011 46465000